Frequently Asked Questions


  • How can I become a vendor or training partner for Offensive Security courses?

    Although we appreciate your interest, we do not use training partners as we keep our standards high by only using Offensive Security trainers and staff to conduct our courses, all of whom hold multiple Offensive Security certifications. Unfortunately, we also do not sell our courses via 3rd party companies and all students need to register with us directly.

    Holding yourself out as being authorized to offer our training or certification, using our course materials to offer training or using our trademarks or brands is strictly forbidden and may infringe intellectual property and other laws.

  • Do you have any job positions open at Offensive Security?

    Our current open positions are listed on our careers page.

  • How do I register with Freenode to talk in the #offsec channel?

    In order to speak in the #offsec IRC channel, you will need to register your IRC nickname with Freenode.

    For more information, please refer to our IRC guide available at the following link: https://www.offensive-security.com/offsec-irc-guide/

  • Can I blog about any Offensive Security courses I've taken?

    Although we appreciate your enthusiasm, we must request that you do not publish any scripts or solutions for systems within our labs. The reasoning behind this is simple: if a future, or current, student should come across your notes and scripts in the course of their research, they would likely use them rather than finding solutions on their own, thereby missing out on the educational process that you went through to come to these same findings.

    We also further request that you do not publish any screenshots or images from our labs as they contain proprietary information.

  • I have a job offering of OSCPs. Is there somewhere I can post this information?

    We have a job offers section available in our student forums for all who have pass the OSCP certification exam. If you submit a description of the position, required/desired qualifications, contact information, and anything else you would like to add, we will review it and post up the listing on your behalf.

  • How can I become a penetration tester?

    While we cannot offer you specific certification or career advice, we can tell you that the realm of information security is quite vast and you therefore need to determine what you like best before committing yourself. In general, only knowledge and experience are required in order to offer your services as a pentester; however, certifications do help in building your clientele. All of our courses focus on offensive security, most specifically, the field of penetration testing.

    Our Penetration Testing with Kali Linux (PWK) course focuses on modern techniques used by penetration testers all across the globe, so it would be a great start for you. Cracking the Perimeter (CTP) focuses on exploit development, web application, and WAN attacks, which are also useful for pentesters; however, PWK teaches you the core skills that are required to be a good pentester. CTP also requires advanced knowledge of different offensive techniques, so it is not recommended for beginners. If you feel you possess the required knowledge to take it, feel free to try the following CTP course registration challenge: http://www.fc4.me/

    In addition to PWK and CTP, we also have a course entirely devoted to wireless penetration testing, Offensive Security Wireless Attacks (WiFu). Should you wish to learn more about all our online course offerings and start your registration process, we invite you to the following URL: https://www.offensive-security.com/information-security-training/

  • What is required at the training facility where the training will be provided?

    In order for us to conduct the training in your facility, your group or company will be required to provide the following:

    • Networked computer classroom
    • Printed copy of the PDF’s (we will provide the students with a PDF to print ahead of time)
    • Catering for the students
  • What does the In-House training include?

    All of our in-house training includes:

    • Two trainers from our team; depending on the size of the group a third trainer may be required
    • Five days of training with each days training running from 9:00AM to 5:00PM
    • Trainers will remain after class for as long as students have questions.
    • An opportunity to attempt the course certification challenge exam.

    The PWK and CTP in-house training also includes:

    • Soft copies of the course videos and manual
    • 30 days in our virtual labs (course materials & lab time will start after the 5 days of live training)
  • Does In-House training include the exam?

    After the training is complete, each student will be able to demonstrate and test their skills in our online exam challenge. Successful students will be awarded the Offensive Security certification applicable to the particular course.

  • How can I receive a quote for In-House training in my organization?

    If you are interested in receiving a quote, please complete the online request form found at the following URL:

    https://www.offensive-security.com/offensive-security-solutions/in-house-training/

    Please be advised, our in-house training schedule is usually fully booked. Should we be unable to book training, we can add you to our waiting list and contact you if any future dates become available.

  • How can I pay for In-House training?

    The terms for payment of In-House training is as follows:

    • 10% in order to book the dates (non-refundable)
    • 90% one week before the training starts
    • Payments via wire transfer
    • Prices are inclusive for two instructors with no additional fees for travel or accommodation
    • Training to be booked and confirmed 12 weeks prior to course start date
  • What materials will we receive during the Blackhat live courses?

    The live training at Black Hat only includes a hard copy of the course materials. It does not include an exam attempt, soft copy of the course materials, or lab time. You will be able to purchase those items after attending the course via our website.

  • What standing do I have with Offensive Security after I attend a Blackhat Live course?

    You are considered to be an Offensive Security alumni student and are entitled to discounted rates on purchases of a soft copy of the course materials, lab access, or an exam attempt. You will be able to view the alumni pricing information via your personalized purchase link that you will receive following the course.

  • Will you be offering live training outside of Blackhat?

    On occasion we will run open enrollment courses. Please see the individual course pages for details of dates when they are scheduled. There will be training held in Las Vegas, Nevada each year during the Black Hat USA events. Since the training is organized by Black Hat, you will need to register via their website directly:

    https://www.blackhat.com.

    Black Hat generally releases their lists of courses and registration near the beginning of each year in January.
    Please be aware these classes often fill quickly.

    We do provide in-house training for interested groups and organizations. We offer Penetration Testing with Kali Linux (PWK), Advanced Windows Exploitation (AWE), and Advanced Web Attacks and Exploitation (AWAE) as live courses. Note that we require a minimum of 18 students in order to make it feasible to facilitate in-house training and are subject to trainer availability. Additionally, if you would like us to train at your open enrollment event we are open to discussion.

    If you are interested in receiving a quote, please complete the online request form found at the following URL:

    https://www.offensive-security.com/offensive-security-solutions/in-house-training/

    Please be advised, our in-house training schedule is almost fully booked. Should we be unable to book training, we can add you to our waiting list and contact you if any future dates become available.

  • Why do you require a non-free email address?

    A non-free e-mail address (i.e., corporate) is used in our registration processes to verify the identity of our students. This is required as, given the nature of our training, we are bound by strict legal guidelines which we must adhere to.

  • What is considered a non-free email address?

    We require an email address from a domain that is owned by you or your employer, such as a company, university, or personal domain. Email addresses from Internet Service Providers (ISP) or free email providers such as Hotmail or Gmail (including paid versions), are not accepted without a scanned ID. Your name or part thereof needs to be visible in the email address and must be from an established domain (not newly created) in order for us to determine a reasonable amount of credibility.

    If you are using a personal domain, the local-part of your email address must contain your name, regardless of if the domain part of the address includes your name. For instance, me@your-name.com is not acceptable, but your-name@your-name.com or your-initials@your-name.com is acceptable.

  • What if I do not have a non-free email address?

    We can accept identification in English, bilingual or, at the very least, written in the modern Latin Alphabet.

    If you do not have any government-issued IDs that matches the above criteria, we can accept a notarized translated copy. However, we will need to view both the translated copy and the original documents together.

  • How can I change the email address I have associated with Offensive Security?

    In order for us to change your email address in our system, we require a non-free email address that we can retain on file. If you do not have a non-free email address, please provide us with a scanned copy of your valid government issued ID in color, such as a driver’s license or passport. For IDs in the form of a card, please include a scan of both the front and back of the card.

    We need to be able to see your photo, full name, address (if applicable), year of birth and the expiration date of the ID. You may blur the ID number. Expired IDs are not accepted.

    You may also send a photo of your ID if a scanner is not available as long as the image is clear and not blurry.

    We can accept identification in English only.

    Should you choose to send a scanned ID, you may blur the ID number and send it to registrar @ offensive-security.com. The provided identification is used for identity verification purposes only and is destroyed once your registration is complete. After providing the requested information, we will assign your free address as your primary email in our system.

  • What can I do if I didn't receive any registration emails?

    If you didn’t receive our registration email, your email domain may be rejecting emails from our system. If this is the case, please provide us with a different email address or whitelist the offensive-security.com and offsec.com domains. We also recommend checking that our emails are not ending up in your junk mail folder.

  • Is an exam included in the lab extension fee?

    The fee for the lab extension does not include an exam attempt. When a lab extension is purchased while a student still has a valid exam attempt available, the exam expiration date is moved forward to 90 days after the lab extension expires. If a lab extension is purchased after a student’s exam time expires or after failing the certification attempt, we provide a complimentary exam attempt with the lab extension purchase.

  • How can I receive an invoice for my order?

    You will automatically receive a receipt for your purchase once your registration process has been completed.

    If you require an invoice prior to payment, please contact us at orders @ offensive-security.com with your preferred company details and we’ll be happy to assist you.

  • How can I register for a future course date?

    In order to begin your course on a future date, you must first register for one of the available starting dates via our website. After completing your registration process and submitting the course fees, you may provide us with a future date (any Sunday) within 12 months.

  • Can my company register for the courses on behalf of the students who will be attending?

    All of our courses are non-transferable and are sold for personal use only even if the student’s organization is making the purchase on his or her behalf. As all students are required to read and agree to our legal terms, you cannot register on behalf of a person who is going to attend the course.

    If you wish to have someone else submit the payment on your behalf, please contact us at orders @ offensive-security.com and we’ll be happy to assist you.

  • Do you offer personal discounts on your courses?

    Offensive Security is able to offer discounts to people in need but we require a scanned identification (in colour) such as a driver’s license or passport and salary information in order to properly evaluate a request for a discount. Please note that we do not provide discounts to university students. For more information, send email to orders @ offensive-security.com

  • Do you offer corporate discounts on your courses?

    OffSec offers discounts for bulk course purchases. For information on discount eligibility please contact sales @ offensive-security.com. The OffSec Flex Program also includes discounts, and this initiative gives your organization the ability to pre-purchase a block of training that you can gradually use throughout the year, as needed. OffSec will contribute additional Flex Bonus Funds to your program so your budget can go further.

    For more information on the Flex Program please contact sales @ offensive-security.com.

  • What if I don't have any valid government issued IDs in English?

    If you do not have any government-issued IDs in English, bilingual or, at the very least, written in the modern Latin Alphabet, then we can accept a notarized translated copy. However, we will need to view both the translated copy and the original documents together.

  • Are there any additional fees for international transactions?

    We do not charge any additional fees for international transactions. You may incur additional charges applied by your bank or credit card provider. We recommend you to contact them in order to receive additional information. The charge could be made due to an international transaction, as we are a non US company and our merchant account provider is located in Europe.

  • What is the fee for canceling a credit card charge?

    The fee for canceling credit card transactions is $50.00 USD. Should you wish to receive a refund, the fee will be deducted from the total. We do not offer refunds at all once your course has begun or you have downloaded your course materials.

  • What types of payments do you accept?

    We are able to accept Net Terms, Wire Transfers, Checks and Purchase orders only from corporations; otherwise, we can process payments via credit cards, debit cards, and e-Wallets only.

  • Do you accept wire transfers?

    We are able to accept Wire Transfers for payment only from corporations; otherwise, we can accept payments via credit cards, debit cards, and e-Wallets only.

  • Am I able to pay for Offensive Security courses with a GI Bill?

    Offensive Security is a non-US company, therefore, our training and certifications are not approved under the GI Bill. Should you wish to learn more about our online course offerings and start your registration process, we invite you to visit the following URL:

    https://www.offensive-security.com/information-security-training/

  • Do you accept net term payments?

    We are able to accept Net Terms for payment only from corporations; otherwise, we can accept payments via credit cards, debit cards, and e-Wallets only.

  • Do you offer installments or payment plans?

    Payment for all of our courses must be made in full and cannot be done via installments, payment plans, or other methods.

  • Do you have a DUNS number?

    Offensive Security Limited is not a US company and does not conduct its business through a US financial institution, therefore we do not have a DUNS number.

  • Am I able to switch payment methods after the purchase is complete?

    In order to switch payment methods we need to do a refund, and this entails canceling the course and then canceling the payment through our merchant account.

    Please be aware that there is a $50.00 USD fee for transaction cancellations and refunds.

    Once the refund is complete on our side we will update your account and send you a new purchase link for you or your sponsor to use. You will see the funds returned to your bank account within 3 business days.

  • What are vouchers?

    A voucher is a unique code that can be used in lieu of payment for an online course or other item that was purchased in advance from Offensive Security.
    Voucher codes are valid for 12 months from the purchase date.

  • Can I purchase Offensive Security vouchers from third parties or resellers?

    Offsec Services Limited (“Offensive Security”) is the sole provider of the Offensive Security courses (PWK/WiFu/CTP/AWE/AWAE) and accompanying Offensive Security Certifications (OSCP/OSWP/OSCE/OSEE/OSWE). We do not use training partners, as we keep our standards high by only using Offensive Security trainers and staff to conduct our courses, all of whom hold multiple Offensive Security certifications.

    All Offensive Security courses and certifications are only available directly through Offsec Services Limited and are not available through resellers (this applies to live training, in-house training and online training). If you’ve been contacted or approached by someone claiming to sell Offensive Security courses or services, we would greatly appreciate it if you could report this to management @ offensive-security.com

  • Can individuals purchase vouchers?

    Yes, we recommend that students who wish to purchase more than one course at a time, or wish to purchase an online course with extra lab time, purchase vouchers.

    Have more questions? Our Team at orders @ offensive-security.com would be happy to assist you.

  • Can companies purchase vouchers?

    Yes. If you are looking to put multiple students through our online courses we recommend purchasing vouchers. This way you can purchase multiple courses in one payment transaction and each of the students will be able to register for the course within the next 12 months free of charge by using the voucher code.

    Have more questions? Our Team at orders @ offensive-security.com would be happy to assist you.

  • I have an OSID, how can I redeem my voucher?

    You should use your personal purchase link to redeem your voucher.

    1. Once you’ve accessed your personal purchase link follow these steps:
    2. At the bottom of your purchase page, you will find a “Voucher Code” section. Enter your voucher code and press the “Load” button to submit your voucher code.
    3. You will next need to verify that the displayed purchase information matches your voucher and then approve it by clicking the “Submit” button.
    4. Within a few minutes you will receive a confirmation email.
    5. If your voucher information is incorrect, please send an email to orders @ offensive-security.com with the applicable information.

    If you’ve misplaced your personal purchase link you can request a new one by visiting the following link: https://www.offensive-security.com/submit_plink.php

  • I don't have an OSID, how can I redeem my voucher?

    You will need to begin the registration process at the following URL:

    https://www.offensive-security.com/registration?cid=21

    There are three steps in the registration process and once you get to the third step you will reach the payment page.

    Please select Course Voucher as your payment method, insert your code in the Voucher Code field and then press Redeem Voucher. If you do not receive the course information email within 15 minutes, please contact orders @ offensive-security.com

  • How can I pay for vouchers?

    Course vouchers can be purchased in two ways. We can provide you with a unique purchase link via email and you can submit the fees using credit cards, debit cards or e-Wallets. Checks are not accepted for payment.

    If the purchase is over 10,000 USD we can provide you with our banking information in order to pay via wire transfer. As payment needs to be made upfront, we do not accept purchase orders or net terms for payment.

    Within 24 hours of submitting the relevant fee, you will receive a registration link that you will be able to provide to the students who wish to take the course.

  • How do I get a quote or invoice for vouchers?

    If you would like to purchase vouchers and receive a quote and/or invoice, please send the following information to orders @ offensive-security.com:

    1. Full name of the person from your organization responsible for disseminating the vouchers to your colleagues
    2. Their corporate or non-free email address
    3. Their phone number
    4. Course name, package type and amount (i.e., PWK 90 day package for 5 students)
    5. Company name and billing address – to appear on invoice
  • What do I do if have a voucher, but I am still being asked to submit payment?

    Unfortunately, our system is restrictive in that it only allows students to submit their voucher code first, via our online form, and then complete the registration.

    If the voucher did not load properly please send your voucher code to orders@offensive-security.com and we can manually apply the code to your account so that you will not be required to submit the fees.

  • I've purchased multiple vouchers for my company, how do I track voucher usage?

    You should contact orders @ offensive-security.com to request a Voucher Report link.

    The voucher report includes the students who have redeemed the vouchers, their course start dates, certification status, and additional information that will enable you to track their status and progress.

  • Am I allowed to do what I want with my course materials?

    OffSec is an active participant in the open source, free exchange of software (www.kali.org) and information (www.exploit-db.com), but our courses do not fall into the same category. When course content, cheat sheets, details about the exam, or other materials are distributed without our permission, it directly and immediately damages the reputation and integrity of the course and certification you have just started. No one wants that. Because of this, we can and will get our lawyers involved whenever (and wherever) we find our course content distributed without permission. We cannot emphasize this enough: we have to take this stuff very, very seriously.

    Here are some simple rules to follow:

    Please Do

    • Read and use this content
    • Keep this content and all copies of it safe
    • Share your experience, wherever and however you would like, but only in general terms

    Please Do Not

    • Share, post, copy or distribute this content
    • Share specific information about this content
    • Share tips about this course or the exam
    • Use this content as part of or to inform another training

    We have a very strict but simple posture regarding any breach of these rules; in our discretion, any student caught breaching them will (1) be permanently disqualified for life from the exam in question; (2) be barred permanently from making future purchases of any product or service from Offensive Security; (3) have any existing certification(s) revoked.

    Please contact us at orders @ offensive-security.com if you have questions about copyright issues as they relate to our course materials.

  • Can I pause my lab time?

    Offsec has strict rules regarding lab pauses because we receive multiple requests a day. We will only consider pausing a lab account for acute illness or family emergency and you may be asked to provide documentation to support your claim. Planned events such as work projects and vacations are not acceptable reasons.

    Should you have an emergency and be unable to dedicate time to your course, please contact orders @ offensive-security.com immediately. If you are unable to reach out to us yourself we highly recommend that you have someone else email us on your behalf because unused lab time is not refundable.

    In your request, please include your OSID, the reason for the pause and the exact start and end dates. If you are approved, the pause is a one time courtesy and cannot be extended for any reason.

  • When does my lab time start and how is that lab time measured?

    The lab time will begin on your course starting date at the same time that you receive your course materials. The lab time is consecutive and is measured by the number of days you have purchased.

  • I haven't used any of my lab time. Can I get free lab time since it was not being used?

    Lab time is not refundable whether the lab is accessed or not. Our lab access is a service and it operates much like Internet and phone services do, such that your purchase is based on a time period and not on usage. Should you have an emergency and be unable to dedicate time to your course, please contact orders @ offensive-security.com immediately so that we may pause your account before your time expires.

    Please note that we receive multiple pause requests daily and not everyone will qualify.

  • How can I purchase a lab extension?

    You can purchase a lab extension using your personal purchase link whenever you wish. All of our labs are identical with the same subnets and target IP addresses throughout so there is no updating of documentation required. You will be able to schedule your challenge within 90 days from your lab extension ending date.

    Please use your unique purchase link in order to make your desired purchase. You will receive your lab account details within a few hours after your payment has been submitted.

  • What languages are your courses available in?

    All of our services and courses are offered in English only.

  • How are the course start dates determined?

    Your seat in the course will be determined automatically by our system once you submit the course fees. The seat assignment is based on the seats that are available for the starting date closest to the one you requested in your initial registration request.

    If you are taking our WiFu course, there are no specific starting dates as you will be running all of the exercises on your own hardware.

    For all other online courses, the course starting date is every Sunday.

  • How can I change my course start date?

    Our system allows us to move start dates up to three times. You are able to choose a start date on any Sunday within 12 months from the date of purchase and we require 72 hours notice before your scheduled start time in order to make the change in our system. To request a seat change, please contact orders @ offensive-security.com with your desired course start date. Please do so only after payment.

    If you are taking our WiFu course, there are no specific starting dates. After payment you will receive your course materials within 3 business days. If you wish to postpone receiving your course materials, please contact orders @ offensive-security.com with your preferred start date.

  • What is your academic policy?

    Please see our updated Academic Policy page for more details.

  • How many CPEs can I obtain by taking an Offensive Security course?

    Our Penetration Testing with Kali Linux (PWK) and Cracking the Perimeter (CTP) courses qualify students for 40 (ISC)² CPE credits after they submit exercise documentation at the end of the course or pass the certification challenge. Also, our Offensive Security Wireless Attacks (WiFu) course qualifies students for 10 (ISC)² CPE credits after they pass the certification challenge.

  • What happens when a course gets updated? Do past students need to repurchase the course materials or should I wait until a new course version comes out?

    As Offensive Security courses get updated, they go through price revisions. Past Offensive Security Students will always be able to upgrade their course materials with new versions for the difference in the price between their revision, and the new one. For this reason, there is no reason to wait for a new course revision.

  • How do I register for one of your online courses?

    You can view more details regarding our courses and begin the registration process via our website at the following URL: Information Security Training Online

  • How long before I want to take a course should I start the registration process?

    We recommend submitting your online registration request 15 to 30 days prior to your desired course start date.

  • Can I receive my course materials early?

    It is not possible to receive the course materials prior to your course start date as our courses have been designed to be worked through in the labs as you progress through the materials.

  • Is there a minimum age requirement for taking a course with Offensive Security?

    The minimum age at which a student can take any of our courses is 18 years old.

  • What are the training fees for the online courses?

    You can view the training fees for our online course offerings at the following URLs:

    Advanced Web Attachs and Exploitation (AWAE): https://www.offensive-security.com/awae-oswe/
    Penetration Testing with Kali Linux (PWK): https://www.offensive-security.com/pwk-oscp/
    Cracking the Perimeter (CTP): https://www.offensive-security.com/ctp-osce/
    Offensive Security Wireless Attack (WiFu): https://www.offensive-security.com/wifu-oswp/

  • Which course should I take?

    All of our courses focus on offensive security, most specifically, the field of penetration testing. Due to the large number of specializations from the information security domain the most suitable course for you depends on what you are interested in.

    Our Penetration Testing with Kali Linux (PWK) course focuses on modern techniques used by penetration testers all across the globe, so it would be a great start for you. Cracking the Perimeter (CTP) focuses on exploit development, web application, and WAN attacks, which are also useful for pentesters; however, PWK teaches you the core skills that are required to be a good pentester. CTP also requires advanced knowledge of different offensive techniques, so it is not recommended for beginners. If you feel you possess the required knowledge to take it, feel free to try the following CTP course registration challenge: https://www.fc4.me/

    In addition to PWK and CTP, we also have a course entirely devoted to wireless penetration testing, Offensive Security Wireless Attacks (WiFu).

    Before registering for a course we advise you to look through each course syllabus and decide which one covers what you are interested in. Each of our courses has a syllabus available online to see what topics are covered. You can view them at the following URLs:

    Penetration Testing with Kali Linux (PWK): https://www.offensive-security.com/documentation/penetration-testing-with-kali.pdf
    Cracking the Perimeter (CTP): https://www.offensive-security.com/documentation/cracking-the-perimiter-syllabus.pdf
    Offensive Security Wireless Attacks (WiFu): https://www.offensive-security.com/documentation/wifu-syllabus.pdf
    Advanced Windows Exploitation (AWE): https://www.offensive-security.com/documentation/advanced-windows-exploitation.pdf
    Advanced Web Attacks and Exploitation (AWAE): https://www.offensive-security.com/documentation/awae-syllabus.pdf

  • Where can I find the syllabus for each of the courses provided by Offensive Security?

    Each of our courses has a syllabus available online to see what topics are covered. You can view them at the following URLs:

    Penetration Testing with Kali Linux (PWK): https://www.offensive-security.com/documentation/penetration-testing-with-kali.pdf
    Cracking the Perimeter (CTP): https://www.offensive-security.com/documentation/cracking-the-perimiter-syllabus.pdf
    Offensive Security Wireless Attacks (WiFu): https://www.offensive-security.com/documentation/wifu-syllabus.pdf
    Advanced Windows Exploitation (AWE): https://www.offensive-security.com/documentation/advanced-windows-exploitation.pdf
    Advanced Web Attacks and Exploitation (AWAE): https://www.offensive-security.com/documentation/awae-syllabus.pdf

  • What is the Exam Retake Policy?

    Students may schedule an exam retake within 90 days of the exam retake cooling off period as follows:

    • After the 1st failed exam, a student may schedule an exam retake after 1 week.
    • After the 2nd failed exam, a student may schedule an exam retake after 2 weeks.
    • After the 3rd failed exam, a student may schedule an exam retake after 3 weeks.
    • After the 4th failed exam onwards, a student may schedule an exam retake after 6 weeks.
  • How do I confirm my delivery address for my certificate?

    Once you have successfully passed the certification exam for your course, we will email a personalized link to your primary email address on file. Using this link you can provide details for the mailing of your certificate. You may enter an alternate recipient to receive your certificate on your behalf. The details you enter on this form do not impact the name or details printed on your certificate.

    We use DHL for shipping all certificates. Please note: DHL cannot ship to PO box, APO, courier box, and certain countries. Additionally DHL will not deliver to hosted mailboxes which are centralized at a delivery center. For example if you have a postal street address but the mailbox is inside a UPS store, DHL cannot deliver to this address. Please enter only valid, verifiable street addresses in the form.

  • I have lost my course materials. Can I get a new copy of the materials after I've downloaded them?

    We do not retain copies of the videos and PDFs and making a new copy of the materials will cost an extra $100 USD fee. Should you wish to purchase a new copy of the course materials please use your personalized purchase link to submit the fees.

  • What are the prerequisites for Penetration Testing with Kali Linux?

    Penetration Testing with Kali Linux is a foundational course, but still requires students to have certain knowledge prior to attending the online class. A solid understanding of TCP/IP, networking, and reasonable Linux skills are required. Familiarity with Bash scripting along with basic Perl or Python is considered a plus.

  • When does my lab time start and how is that lab time measured?

    The lab time will begin on your course starting date at the same time that you receive your course materials. The lab time is consecutive and is measured by the number of days you have purchased.

  • How can I purchase a lab extension?

    You can purchase a lab extension using your personal purchase link whenever you wish. All of our labs are identical with the same subnets and target IP addresses throughout so there is no updating of documentation required. You will be able to schedule your challenge within 90 days from your lab extension ending date.

    Please use your unique purchase link in order to make your desired purchase. You will receive your lab account details within a few hours after your payment has been submitted.

  • What languages are your courses available in?

    All of our services and courses are offered in English only.

  • How are the course start dates determined?

    Your seat in the course will be determined automatically by our system once you submit the course fees. The seat assignment is based on the seats that are available for the starting date closest to the one you requested in your initial registration request. If you are taking our WiFu course, there are no specific starting dates as you will be running all of the exercises on your own hardware. For all other online courses, the course starting date is every Sunday.

  • Do you offer bulk voucher purchases?

    Vouchers for the Penetration Testing with Kali Linux (PWK) course can be purchased in two ways. We can provide you with a unique purchase link via email and you can submit the voucher fee using credit cards or e-Wallets. If the purchase is over 10,000 USD we can provide you with our banking information in order to pay via wire transfer.

    Please note that we are a non US company and our merchant account provider is located in Europe. Within 24 hours of payment you will receive the voucher codes and usage instructions for the students.

  • What are the prerequisites of the Offensive Security Wireless Attacks course?

    Offensive Security Wireless Attacks is completed at home by the student, so the prerequisites necessary for this course are different from the other courses provided by Offensive Security. If not already owned, the student will need to purchase a dedicated wireless Access Point and a wireless card that supports traffic injection. More information can be found in the respective course description and course documentation.

  • What happens once I pay?

    Once payment is made and verified, within three business days you will receive an email containing a download link to the training videos. You will be able to watch the videos in the comfort of your home, and discuss the classes and exercises with other students, using Internet Relay Chat and private messaging.

  • How long is the course?

    The Offensive Security Wireless Attacks course videos are 2 and 1/2 hours long. Our students report an average of 20 hours of lab exercises.

  • Why should I opt for the OSWP certification?

    Once obtained, the OSWP certification provides testament of your Wireless Penetration Testing skills in a real life environment.

  • What is the recommended hardware?
  • Can my group and I schedule our certification exam at the same time?

    We do not allow students from the same organization, group or domain to take the certification exam on the same date.

    Once we have identified members of an organization who have scheduled their certification exam on the same date, we will request that each of you re-schedule your certification exam/challenge to a different date. If more than one person in the group attempts to keep the same exam date, our system will automatically cancel all similarly scheduled certification exams/challenges, thus forcing all individuals who originally neglected to reschedule their certification exam/challenge to select entirely new dates and times (subject to availability).

  • How long are certifications valid for?

    Once our students have successfully completed their course exam and obtained their certification, they do not need to re-qualify. Our certifications do not expire and they do not need to be renewed.

  • How do I verify someone's certification or how can I have my certification verified?

    Email your request to orders @ offensive-security.com. Please be sure to include the student’s full name and their OSID or their Certification ID in your request.

  • Can my certification ever be revoked?

    Yes. Unfortunately, certifications must be revoked more often than you might think. Students or alumni who are caught cheating, sharing course materials, exam reports, exam solutions or using their certification to engage in any unethical practices will have their certification(s) revoked and receive a lifetime ban from any future courses or offerings by Offensive Security. Depending on the nature of the offense, students may also face legal repercussions for their indiscretions. We have a zero-tolerance policy for cheaters.

  • I think someone is (or a group of people are) cheating, what can I do?

    Please contact management @ offensive-security.com immediately and provide us with as much information as possible about why you suspect cheating along with any evidence that you can provide. Your confidentiality will be maintained.

  • I found course materials, lab exercises, spoilers, exam reports, solutions or hints for the exam posted online, what can I do?

    Please contact management @ offensive-security.com immediately and provide us with as much information as possible including any links to the material and screenshots of the material as possible. We will immediately investigate the matter and take appropriate action. Both the integrity of our certifications and protecting the value of said certifications to our certificate holders are of the utmost importance to us.

  • What happens if someone is found to be cheating or is found to have cheated on their certification exam?

    The student or students in question will not receive their certification and will receive a lifetime ban from any future courses or offerings by Offensive Security. If the student is found to have cheated off another student or alumnus, that student or alumnus will be subject to having their certification revoked. To prevent putting their certification in danger, Students and Alumni should ensure that their exam reports and notes are secured and not accessible to others or shared with others.

  • What should I do if I find someone else offering your course or a copycat course online?

    Please contact management @ offensive-security.com immediately and provide us with as much information as possible including any links to the material and screenshots of the material as possible.

  • What should I do if someone offers to help me with my certification or even take the exam for me?

    Please contact management @ offensive-security.com and provide as much information as possible including any links to and screenshots of the conversation, offer, or correspondence. We will always pursue the most extreme penalty possible for anyone using our copyrighted course materials for any personal gain.

  • What should I do if someone is offering unethical help to me? Am I innocent?

    Please contact management @ offensive-security.com and provide as much information as possible including any links to and screenshots of the conversation, offer, or correspondence. Behaving ethically and providing information as soon as it has been offered to you along with your cooperation with our investigation usually absolves you of any guilt. However, failing to provide the information or choosing to accept any unethical help will result in negative action being taken against you as well.

  • I didn't cheat. Someone accessed my exam report and copied. Why is my certification revoked?

    You should never leave your exam accessible to anyone, including your employer. To prevent putting their certification in danger, Students and Alumni should ensure that their exam reports and notes are secured and not accessible to others or shared with others. If your exam is copied because you did not properly secure the file, your certification can be revoked.

  • Which exams are proctored?

    All OSCP and OSWE exam attempts are proctored.

  • What are the technical requirements to participate in a proctored exam?

    Minimum required hardware for your host OS:

    • CPU: 64-bit Dual Core (2.2 GHz per core)
    • RAM: 4 GB / 8 GB (Recommended)
    • Display resolution: 1024×768
    • HDD: Minimum 20GB available space
    • Peripherals: External Web Cam or Integrated Web Cam (Your webcam should be be able to display the text and photo on your English language ID legibly for identity verification. Please test your webcam in advance with the ID you plan to present)

    Minimum required software for your host OS:

    • Operating system: Windows 8.1 x64 / OSX Yosemite / MacOS/Kali 2017.x/ Debian 9.3/Ubuntu 17.10*
      (* some operating systems will require Java SE Runtime Environment 9 and appropriate display drivers
      Nvidia/Intel/Radeon. Nouveau graphics driver is not supported for Nvidia)
    • Virtualization Software: VMware Player (Latest version), VMware Workstation 8.0, VMware Fusion 7.0
    • Browser: Google Chrome 57.0
        Internet:

      • Minimum 5mbps Download/ 1mbps Upload speeds
      • Stable connection that does not drop
  • What is expected of me as a student to participate in a proctored exam?

    Be prepared to show a valid government issued ID (in English, bilingual or, at the very least, written in the modern Latin Alphabet) showing your full name, photo, year of birth, issue date, and expiration date to the camera. You must show the front and back of your ID or a full unfolded passport.

  • When does my proctored exam start?

    You will need to login to your proctoring session 15 minutes prior to the scheduled start of your exam.

  • How do I connect to the proctor to start my exam?

    Follow the link provided in your exam reminder email. For most students, your connection link will be https://proctoring.offensive-security.com/student/login. Enter the numeric portion only of your OSID and enter your full md5 value.

  • Will completing the pre-exam steps give me less time in the actual exam?

    As long as you have arrived 15 minutes prior to the start of your exam, the proctor should easily be able to complete all the pre-exam steps with you. If you arrive later than this, your exam time may be impacted. Your exam duration is always 23 hours and 45 minutes from the scheduled start time for OSCP and 47 hours and 45 minutes for the OSCE and OSWE exams.

  • I didn't receive my connectivity pack & exam login details at my exam start time. Now what?

    Your exam connectivity pack and credentials will not be sent until you have completed the pre-exam steps with your proctor. Once this is complete, your exam will begin and your connection details will be sent either at your scheduled start time or 5 minutes after the proctor has completed your pre-exam steps, whichever is later.

  • What are the pre-exam requirements the proctor must verify before I start my exam?
    • The proctor will ask you to confirm that you meet the technical requirements for the exam
    • Your identity will be verified by holding up a valid government-issued ID to the webcam
    • The proctor may ask questions in the Proctoring tool chat window
    • You will be asked to scan the room and your surroundings with your webcam
    • The proctor will ask you to share all your screens and display all running programs
    • Once connected to the exam VPN, the proctor will verify you are only connected to the exam VPN and will ask you to run the troubleshooting.sh script, which is included in the VPN connectivity package
  • What if I do not want to complete one of the pre-exam requirements?

    Unfortunately, we will need to ask you to reschedule your exam. We have exam rooms designated as proctored exam rooms only and we will not be able to move you to a different room once your rescheduling window has closed (48 hours prior to the start of the exam).

  • Can the proctor hear me during the exam?

    No, the webcam connection is visual only and the proctors will not have access to hear you or your surroundings.

  • What if there are issues or I don’t meet the requirements of the proctor in order to start my exam? Do I have to reschedule my exam?

    It depends. For some requirements, the proctor will just make a note and allow you to continue. For other requirements, they will inform you that you will need to reschedule. For example, if you do not have a webcam, you will be unable to proceed with your proctored exam.

  • What if I do not show up at my scheduled exam time?

    You will have up to one hour past your scheduled exam time to log in to your proctoring session. If you do not show up within this time, your exam will be automatically canceled. Remember, the proctor will be there waiting for you 15 minutes prior to the exam. If you do not show for the exam, we need to allow the proctors to move on to other work.

  • Is there a dress code for a proctored exam?

    We do not have a specific dress code for the exam, however remember you are interacting with other humans. Our basic guideline here is that “if you would not answer the door to a stranger in what you’re wearing, you should probably cover up more”.

  • How do I communicate with the proctor during the exam?

    All communication will be conducted using the proctoring software built in chat client. The proctor cannot hear you or any audible noise with the webcam.

  • Can I see the proctor during the exam on webcam?

    No, the proctor can see you, but you will be unable to see the proctor.

  • Will the proctor be with me for the full duration of the exam?

    You will have a proctor during the full duration of the exam. Your proctor may change three to four times during the course of your exam. To avoid interruptions or distractions during your exam the proctor will not announce when they are leaving and another proctor is taking over, but you will be able to see the current proctor name in your Proctoring Tool window.

  • Can I take breaks during the exam?

    Of course! Just notify your proctor in the proctoring software chat client that you wish to take a break. During the break, your VPN connection will remain active in case you want to leave any processes running while you take a break. Please notify the proctor when you are ready to resume your exam.

  • Can I sleep during the exam?

    Of course! Just notify your proctor in the proctoring software chat client that you wish to take a break. During the break, your VPN connection will remain active in case you want to leave any processes running while you take a break. Please notify the proctor when you are ready to resume your exam.

  • Can other people enter the room when I take my exam?

    If anyone else enters the room during your exam, the proctor will note the visit and duration of the visit in their observation report. Entry of another person during your exam does not disqualify your exam attempt.

  • Can I end my exam early?

    Yes, you may. Just notify the proctor that you wish to end your exam. They will close the exam on our side and terminate your VPN connection. Once terminated, your VPN connection cannot be reactivated so please ensure you have everything you need before requesting to end your exam.

  • What happens if I get disconnected from the proctor or the proctoring software stops working?

    If you are disconnected for a short period (a couple of minutes), the proctor will just make a note. If you are disconnected for a longer period of time, the proctor may end your exam and you will be asked to reschedule. If we find the technical issues were due to problems on our side, we will make every effort to allow your exam to continue normally without consequences.

  • What happens if the proctoring software stops responding?

    Please close out of the browser window and session and relaunch the proctoring session. Once reconnected, please notify the proctor that the application stopped responding and you restarted it to correct the issue.

  • Do I have to leave the WebCam browser window up at all times?

    No. We realize it is distracting to see yourself on screen. Once you launch the software, we suggest detaching that tab from your browser and leave the window minimized while you work on your exam unless you need to chat with the proctor. Please do not close the tab or browser window as it will disconnect the proctoring session and your exam VPN may be paused. There is also the option to hide the webcam in your window if you do not like watching yourself on screen.

  • What if I have questions during the exam, can I ask the proctor?

    No, the proctors are there only as observers and facilitators. If you need technical assistance during the exam, please visit support.offensive-security.com or email help @ offensive-security.com

  • What exactly is the proctor doing during the exam?

    The proctor is documenting their observations in a report with specific items to note. We cannot divulge what proctors are looking for as that would defeat the purpose of exam proctoring.

  • Who are the proctors and who do they work for?

    The proctors are full time employees of Offensive Security.

  • If I take future exams or courses with Offensive Security, will they also be proctored?

    Currently, we are only offering the proctored exam for the OSCP and OSWE certifications. If you take other certification exams with us, they will not yet be proctored. If you need to take your OSCP or OSWE certification exam again after this attempt, it will again be proctored.

  • Is the proctoring session feed being recorded?

    Yes, the sessions are recorded and stored for a short period of time. You can find more information and detail about our data storage and retention in our privacy policy https://www.offensive-security.com/privacy-policy/

  • Can I use a separate machine for the WebCam feed?

    No, the webcam and screen-sharing must be done from the same machine as they are integrated into the same software and each student is limited to one concurrent session. Please launch the proctoring application on your host machine and not inside your Virtual Machine.

  • Can I change locations during the exam?

    Yes, you may. You will need to inform the proctor when you wish to do so. During your location change your exam VPN will be put on hold and will not be reactivated until you rejoin the proctoring session and inform your proctor of your return. Once your proctor re-activates your exam VPN it may take up to five minutes to become available again.

  • How do I correctly close out of my proctored exam session?

    First, please make sure you have informed the proctor in your chat window that you wish to end your exam. Next choose “End Exam” from the proctoring application.

  • How many monitors or screens are allowed during the exam?

    You are allowed up to four (4) screens or monitors for the exam.